What can I do if I think a family member has a gambling problem?

If you want help resolving a gambling problem for a family member, contact us at support@mdl98.bio. Our support team will keep your personal information confidential and explain what can be done regarding your family member's account.

21+ Only

mdl98 Responsible Gambling — Protect Yourself and Your Family

Playing should be enjoyable. At mdl98, we always put player safety first.

What Does Responsible Gambling Mean

Gambling is a form of entertainment. However, when played without balance, it can lead to financial and mental health problems. At mdl98, we are committed to making sure every player enjoys gaming in a controlled way. Responsible gambling means knowing your budget, setting limits, and enjoying the game on your own terms — not just chasing wins.

We provide players with tools and information to make their own decisions. Setting limits, taking a break, or contacting our support team directly is available 24 hours a day, 7 days a week. We believe playing at mdl98 should be safe and enjoyable.

You must be at least 21 years old to play at mdl98. We do not allow anyone under 21 to play.

Control Tools We Provide

Deposit Limit

You can set your own daily, weekly, or monthly deposit amount. This is one of the most effective ways to avoid spending beyond your budget.

Temporary Play Break

You can choose to pause your play for 24 hours, 7 days, or 30 days. During this period, your account cannot be activated and no loan applications can be made.

Self-Exclusion

When you want to stop playing for a longer period, you can choose self-exclusion. An exclusion of 6 months to 1 year is handled through the support team.

Play History Review

You can view your play history, deposits, and withdrawals at any time. Use this record to clearly check your playing patterns and spending.

24/7 Support Team

When you run into gambling-related problems, you can reach our support team immediately via Live Chat in Myanmar language. Reach out any time — we are ready to help.

Age Verification

mdl98 strictly prevents players under 21 from registering. Parents can use parental control software to protect their children.

Problem Gambling Warning Signs

If you are experiencing any of the situations below, we suggest considering whether you need help managing your gambling. You can contact our support team at any time.

Continuing to play to try to recover losses, or gradually increasing bet amounts
Trying to stop gambling but failing, or feeling restless when you stop
Spending extra time gambling while neglecting family and work responsibilities
Going over budget and borrowing money to keep gambling
Hiding gambling losses from family and lying about them
Feeling that gambling losses are affecting your health and relationships due to stress

How to Set Limits — Easy Steps

Log in to your account

Put Control First

Before you play, set your budget for the day in advance. Commit to not playing beyond the amount you can afford to lose.

Apply a Limit

Deposit limits or play breaks can be arranged immediately through our support team via Live Chat.

Get Help

If you are having trouble controlling your gambling, contact us via Live Chat in Myanmar language or email us at [email protected].

mdl98's Responsible Gaming Policies

Under-21 Protection

mdl98 strictly follows the rule that only players aged 21 and above are allowed to play. Age verification is required at the registration stage. No child or young person is allowed access to gambling. We recommend that parents use parental control software to restrict their children's digital access.

Ensuring Fair Play

All games offered on our platform operate using a Random Number Generator, guaranteeing fair play for every player. Financial and personal data are protected with SSL encryption.

Support Services

When you encounter gambling problems, you can contact Live Chat in Myanmar language 24 hours a day, 7 days a week. Our support team provides self-exclusion, limit adjustments, and appropriate assistance for your situation. You can also reach us at [email protected].

Self-Assessment

If you want to check whether gambling has become a problem, contact our support team to request a self-assessment questionnaire. Based on the results, we will suggest the most suitable way to help you.

A Platform With a Commitment

mdl98 continuously reviews and improves its responsible gambling policies to keep gambling a sustainable source of enjoyment. We believe that the well-being of our players always matters more than financial gain.

Responsible Gambling FAQ

You must be at least 21 years old to play at mdl98. We do not allow anyone under that age to register or play. Documents to verify your age may be requested during registration.

You can request self-exclusion through our 24-hour Live Chat. Your account will be blocked for the period you choose (minimum 6 months up to 1 year). To reopen it after that period, you must request it yourself and then wait 48 hours.

If you want to lower your deposit limit, it takes effect immediately. If you want to raise it, the change takes effect after a 48-hour waiting period and cannot be changed during that time. This policy gives you time to reconsider your decision.

First, take a break from playing and contact the mdl98 support team via Live Chat. The team can guide you through a self-assessment and help you set deposit limits or arrange self-exclusion. You can also request a self-assessment questionnaire.

Set a time limit for yourself before you start playing — for example, allow yourself 30 minutes per session. Check your play history, and if you are playing longer than usual, contact the support team to set a limit.

If you want help resolving a gambling problem for a family member, contact us at [email protected]. Our support team will keep your personal information confidential and explain what can be done regarding your family member's account.

Enjoy gambling responsibly and in control

Gambling at mdl98 should be for safe enjoyment only. Contact our support team to set account limits or browse our games.

mdl98 Login View FAQ Slots Games