mdl98 Privacy Policy
This policy explains in detail how we handle your personal data with responsibility and transparency.
mdl98 is a platform that places the trust of players in Myanmar above all else. This Privacy Policy ("Policy") explains what information we collect, how we use it, how we share it, and how we protect it when you use the mdl98 website at mdl98.bio and its related services ("Services").
By registering and using our Services, you are considered to have agreed to the terms of this Policy. If you do not agree, we ask that you stop using our Services.
This Policy applies alongside our Terms and Conditions. If you have any questions about our policies, you can reach us at [email protected].
Information We Collect
Information You Provide Directly
This includes information you give us yourself when registering an account and using our Services—
- Name, age and date of birth
- Email address and contact details
- Username used to log in
- Payment details (used for payment verification only; card numbers are not stored)
- Data for KYC verification (identity documents such as a national ID)
Information Collected Automatically
The following information is automatically recorded by our system while you use our services—
- IP address and country / region data
- Browser type, model and operating system
- Login time, server logs
- Usage patterns, click records, gameplay history
- Communication data collected from cookies
How we use your information
Account management
This information is used to create, verify and maintain your mdl98 account. This includes access verification and security confirmation.
Financial transactions
Your payment information is used to verify deposits, withdrawals and promotional rewards. It is also used to prevent financial fraud.
Customer support
Your data is used to handle your enquiries and complaints through our 24/7 live chat and email support.
Service improvement
Gameplay and usage data is analysed to improve game selection, site performance and the overall player experience.
Bonuses and offers
Your data is used to send bonuses, promotions and notifications. If you do not wish to receive these, you can opt out by contacting [email protected].
Legal and security
Data is retained to carry out KYC / AML checks in accordance with applicable laws and regulations, and to prevent fraud and money laundering.
Data sharing and third parties
mdl98 will never sell, rent or trade your personal information. However, it may be shared with third parties in the following limited circumstances—
Service providers
We share only the minimum necessary information with companies that provide services on our behalf (such as payment networks and server hosting), and only for that specific purpose. They are not permitted to use this information for any other purpose.
Legal requests
Data may be disclosed when we are legally required to do so, when ordered by a court, or when required under the applicable laws of the relevant country.
Business transfers
Data may be transferred in the event of a merger, acquisition or sale of assets. If this occurs, players will be notified in advance.
With your consent
Apart from the circumstances described above, personal information will not be shared with any third party without your explicit consent.
Data security measures
mdl98 applies appropriate technical and administrative security measures to protect your personal information from unauthorised access, modification, disclosure or destruction—
SSL encryption
All data transmission across the site is protected with TLS / SSL encryption. You should see a lock icon in your browser's URL bar.
Database protection
Personal information stored in the database is encrypted and access is restricted to authorised personnel only.
Access control
Staff access to data is restricted on a need-to-know basis and all access is logged.
Regular audits
Security systems are audited regularly, and software, access logs and security protocols are kept up to date.
Limitations
No technical security measure can be 100% guaranteed. We do our best to protect your data, but we want to be honest that we cannot predict every possible data breach. If one occurs, we will notify you as required by law without delay.
Cookie Policy
We use cookies and similar technologies (session tokens, local storage) to improve our service and enhance your gaming experience.
Essential Cookies
These cookies are required for the site to function properly and cannot be disabled—
- Login Session Management
- Security Tokens
- Language and Preferences
Performance Cookies
These analytics cookies help us understand how the site is used—
- Visit count and duration
- Game browsing patterns
- Error tracking logs
You can reject cookies through your browser settings, but please note that some site features may become limited.
Data Retention Period
We only retain data for as long as there is a purpose to do so—
Retention Policy
- Even after account closure, AML / KYC records are retained for the period required by law
- Financial transaction records are retained in line with financial audit requirements
- Session data and interim logs are deleted on a regular basis
- Data that can be deleted upon request — deleted once any legally required retention period has expired
How to Request Data Deletion
If you would like to request deletion of your data, please email [email protected] with the subject line "Data Deletion Request".
We will action your request as quickly as possible, subject to any legal restrictions.
Your Rights
You have the following rights regarding your personal data that we hold—
Right of Access
You can request a copy of the data we hold about you.
Right to Rectification
You can request correction of any inaccurate information. You can also update it yourself through your account settings.
Right to Erasure
You can request deletion of data that is not subject to any legal retention requirement.
Right to Restriction
In certain circumstances, you can request that we restrict how we process your data.
Right to Object
You can object to data processing carried out for marketing or profiling purposes.
Right to Portability
You can arrange to receive your data exported in a readable format.
How to Exercise Your Rights
To exercise any of these rights, contact us at [email protected]. We will handle every request openly and transparently. If we are unable to act on a request, we will clearly explain why.
Protection for Under 21s
Child Protection
mdl98 services are only accessible to players aged 21 and above. Any personal data found to belong to someone under 21 will be deleted immediately. No minors are permitted to register. If you become aware of any such case, please notify us straight away at [email protected].
Policy Changes
We may update this Privacy Policy from time to time. When changes are made—
- The updated policy will be published on the site
- The server record "Last Updated" date will be revised
- Registered account holders may be notified of significant changes
Continuing to use our services after any update means you accept the revised policy. If you do not agree with the changes, you may stop using the service and request deletion of your data.
Contact Details
Privacy Enquiries
For any questions about this policy, you can contact our customer service team—
You can also reach us in Myanmar language anytime via 24/7 Live Chat.
Related Policies
Along with this Privacy Policy, please also read the following policies—
- Terms & Conditions — Account and service related
- Responsible Gaming — Healthy gaming habits
- About Us — Learn more about mdl98
Questions about Privacy Protection
Play with confidence at mdl98
We take responsibility for protecting your data. If you have any questions, our support team is always here to help.
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